When you have problems with the cable guys…

…you might get their attention quicker if you happen to work for a major media outlet.

Comcast, the nation’s largest cable operator, has enjoyed explosive growth in recent years as households clamor for broadband Internet and high-definition television that will allow them to exchange family videos over the Web, talk via instant message and order movies on demand.

Which means a ton of technological problems for customers.

That growth has come at a price for customers, public interest groups say. As the company races to add subscribers, many of whom pay more than $100 a month to use phone, Internet, wireless and video services, Comcast has not focused on funding and fixing problems with its customer service, the critics say.

And there are plenty of those. I wonder what the per capita ratio is, customer service reps to critics.

At least some of the latter have found creative outlets to vent. That is, if they’re up and running.